Assign a Contact to an Audience (Role)
You can assign one or more audiences (formerly Roles) to a contact
You can alternatively use an integration to give a contact an audience (formerly Roles)
Steps
Requirements
Your organisation must have created at least one audience (formerly Roles) before you can assign an audience to a contact
Go to the Contact Profile Page of the contact you want to give an Audience (formerly Roles) to
Scroll down to the Audiences box that appears on the left side
Press the + Add an Audience button within the audience (formerly Roles) box.
If you have not created any Audiences then
The + Add an Audience button will not be displayed.
The Create an Audience text will be displayed which on clicking will redirect you to the Create an Audience page.
The text “This prompt appears to you because you are an Organisation Admin” if you are the Admin.
You can get to know more about Relationships by clicking on the text What are Audiences (formerly Roles)?
The Audiences box expands to display the Select Contact audience dropdown list where you can choose an audience to give the contact
You must add a Start date to the audience (formerly Roles)
Adding an End date is optional
Press Save
The box updates with the details of the audience (formerly Roles) you gave the contact
Related Article
Create an Audience (Contact Role)
Setup your Audiences (Contact Roles): assign Audiences to Contact Types
Change an Audience that a contact has been assigned to (Role)