Contacts and Stories are imported into Makerble using spreadsheets saved as csv files.

What is a CSV file?

A CSV file (which stands for Comma-Separated Values) is just a simple spreadsheet, saved in a different format.
If you have a spreadsheet in Excel or Google Sheets, you can easily create a CSV file - just save your spreadsheet as a ".csv" file instead of the default format. (Excel and Google Sheets both have a dedicated option to save your spreadsheet in this format, as do other spreadsheet software such as Apple Numbers and more).
This makes it easy to import your historical data into Makerble.

First time importing into Makerble?

Types of content

The image below shows a Contact Profile page.

the red box shows content that is created by importing a Contact
the purple box shows content that is created by importing a Story with a tagged contact (where in this case, the tagged contact is Abigail Holmes - which is why the stories appear on her Timeline)

CSV file formatting requirements

Remove any paragraph breaks from the cells in the spreadsheet
Remove all empty columns from the spreadsheet. (It is fine for a column to have a header - i.e. title but to not have any information below that; but there cannot be any columns that are completely empty)
Remove all empty rows from the spreadsheet
Check that the spreadsheet contains no more than 800 rows - if it does, create multiple spreadsheets as they will be imported separately

Start by just preparing one of each type of csv file and send it to your Customer Success Executive.
We will check that the format is correct
Step 2 - Organise your import data
Step 3 of 3: Import your data