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Only an Organisation Admin can turn on the Email Messaging app within an organisation

Note: You are charged £0.001 for each email message sent and received.

Before you can turn on Email Messaging, the following things must be done:

Steps

  1. Select My Apps in the top menu

  2. Select Control Panel

  3. Scroll down to Account section and select Preferences

  4. Tick the Activate Email Messaging tick box

  5. A text box appears called Select fields to use for Email Messaging with Contacts

  6. In this box, select the field(s) you’re using to store people’s email addresses. You can select multiple fields.

  7. Scroll to the bottom of the page and press Save.

  8. You arrive back on your Control Panel.

  9. Email Messaging is now enabled on your organisation.

Other actions

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