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You can choose whether fields on your Contact Forms are mandatory or not.

If a field is mandatory, it means that while creating a Contact using that Contact Form, the mandatory field(s) must be completed. If they are not completed, you will be unable to press save.

Watch the walkthrough

https://www.loom.com/share/c2ee879fdc4c4070bfae6429f8f5bdeb

Steps

  1. Go to the Edit Contact Form page of the Contact Form that you want to set fields as mandatory within

    1. Select My Apps in top menu

    2. Scroll across and select Contact Forms

    3. Press the cog icon next to the Contact Form you want to edit

    4. You arrive on the Edit Contact Form page

  2. Tick the Mandatory tickbox shown below the name of the field

  3. The Name field is always set as mandatory

  4. Scroll to the bottom and press save

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