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Only an Organisation Admin can turn on the SMS Messages App within an organisation

Steps

  1. Select My Apps in the top menu

  2. Select Control Panel

  3. Scroll down to Account section and select Preferences

  4. Tick the Activate Messaging tick box

  5. In the next box, select the Contact Form fields you would like to designate as being the ones that hold the mobile phone number of your contacts. You can select multiple fields

  6. Press Save.

  7. SMS Messaging is now enabled on your organisation.

  8. Press the Messaging button in the top menu (it is shaped like an envelope)

Other actions

  • Send a message to a single contact

  • Send a bulk SMS to a group of contacts

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