You can create automations based on the following criteria, i.e. conditions that trigger an automation
Conditions | What you can look for | Step by step instructions |
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A contact has specific information in a field on their Contact Form |
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A contact has a specific response to a survey question |
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The number of stories a contact is tagged in | is greater than or equal to a certain number | |
Number of days that have passed since the contact was tagged in a story | is greater than or equal to a certain number | |
Number of days that have passed without the contact receiving any SMS or Email Messages, since the contact was added to the project (Note: Emails sent via the Gmail integration are not counted) | is greater than or equal to a certain number | |
Number of days that have passed since the contact was added to the Enrolled state of the project | is greater than or equal to a certain number | |
Number of days that have passed without the contact completing a survey since the contact was added to the project | is greater than or equal to a certain number | |
Number of previous events that a contact was invited to but was not tagged in a story of (i.e. they did not attend) Note: if the contact was tagged in a story recorded in the event’s Attendance & Observations Page, the automation will not detect that they did not attend | is greater than or equal to a certain number | |
Number of days that the contact was not invited to an event since being added to the project. | is greater than or equal to a certain number | Automation Criteria: “days without an event invitation since being added to the project” |
Users or Contacts who are added to an event as a guest. |
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Users/Colleagues who are added to an event as an event worker. |
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Users/Colleagues who are added to an event as an event manager. |
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Relationships | is equals exactly to a certain relationship. | |
Event States
| using [event category] is greater than or equal to a certain Hours. | |
Survey verdict is
| using a [Survey] is equal to this [Verdict] |