You can send surveys to a contact’s Perspective Providers are part of the (observers) using 360° Feedback Surveys feature.
A Perspective Provider (observer) is someone a contact who can provide an opinion about another contract contact within your organisation or project.
A Perspective Provider is saved on Makerble as a type of contact.
Example usage
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Examples
Human Resources - Peer-to-Peer feedback
You ran a leadership development course six months ago and you want to evaluate whether the course has made a difference
You want to collect feedback from the team members of every leader on the course (asking them for their view of the competency of their manager) and you want to collect a self evaluation from each leader. You'd like to be able to compare those two perspectives
You would
use 360° Surveys to capture the feedback from each team member
Use the Send Surveys to Contacts option to collect the self reflections from each leader
Mentoring Programme
You provide mentors to apprentices.
You want to collect feedback from each mentor on how each apprentice they mentor is doing but you also want to know each apprentice's self-reflection on their own progress
You would
use 360° Surveys to capture the feedback from each mentor
Use the Send Surveys to Contacts option to collect the self reflections from each apprentice
Rules
A contact can have several Perspective Providers
A contact can be a Perspective Provider of other contacts
Every Perspective Provider is a contact
A single Perspective can complete 360° Feedback Surveys about several Contacts
A witness is saved on your account as a contact
If contact-1 is behaving as a Witness perspective provider to contact-2, then
Contact-1 (e.g. a parent from the previous example) will have a new tab appear on their contact profile page called Observing which lists the contacts whom they are observing, i.e. Contact-2 (e.g. their child)
Contact-2 (e.g. the child) will have a new tab appear on their contact profile called Witnesses Perspective Providers (or Observers) which lists the contacts who are their witnesses (e.g. the child’s parents, the child’s teacher, the child’s siblings and the child’s friends)
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How it works
Explanation video of how to use
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360° Surveys on Makerble: https://www.loom.com/share/a6282291ac574ff683abfe5bcefd16c8
Generic YouTube video about 360° Feedback Surveys: Introduction video to Witnesses
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Get Started with 360° Surveys
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