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Personalized Tags are codes that pull information stored in Contact profiles into email and SMS messages, allowing you to personalize your content to each Contact.

When sending a survey via email and/or SMS, you can use Personalised Tags.

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Different colored highlights indicate different tags

  • The green highlight on the text is for a personalization tag.

  • The yellow highlight on the text is for a broken/edited personalization tag.

  • The white background on the text is for normal text.