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STAGES OF THE JOURNEY | 4 TRACK the progress | ||||
PARTS OF THE PROCESS | Surveys at different intervals e.g. midway, on completion, some time afterwards, etc | ||||
WHAT THE PARTICIPANT EXPERIENCE IS | Participants will receive a QR code, email or SMS with the link to their followup survey They could also receive a link to their own private Progress Board that shows them the progress they’ve made over time How to use a Board as an Active Participant | ||||
HOW YOUR TEAM GETS NOTIFIED OF THIS ON MAKERBLE | Your team can see the response rate for each survey  | ||||
HOW YOUR TEAM DO THIS DAY-TO-DAY ON MAKERBLE | Staff can see the survey results for the individual survey Analyse survey results but also seeing the change over time | ||||
HOW YOU REPORT RESULTS ON MAKERBLE | See the improvement over time Calculate Distance Travelled | ||||
WHAT YOUR SETUP STEPS ARE TO HAVE THIS READY ON MAKERBLE | Add a 12 month wave and a 24 month wave to the survey that you used at the baseline Personalise the Wording of Survey Questions based on the Wave and Respondent Type | ||||
HOW YOU COULD GO EVEN FURTHER (USING ADVANCED OPTIONS) |
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