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Make sure that you have turned on Contact Flags in your organisation: Turn How to turn on Contact Flags

Steps

  1. Select My Apps in top menu

  2. Select Contacts

  3. Select More Options

  4. In the dropdown select Flags

  5. You arrive on the Contact Flags page

  6. Press the Create Flag button

  7. You arrive on the Create Flag page

  8. Give the Flag a name and choose a colour

  9. Press Save