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Importing contacts via CSV is only compatible with Classic Contact Forms. If your organisation uses Custom Forms for Contacts, you will have to import your contacts via the API. You can do this using:

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Watch the walkthrough

https://www.loom.com/share/819be6f9e6334863975b35c720650e05

Introduction

You can import CSV spreadsheets into Makerble that contain stories relating to individual contacts.

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  • Each spreadsheet must be in the CSV file format

  • Each spreadsheet must contain less than 900 800 rows

  • Each spreadsheet must contain a header row

  • You can import contacts into a specific project or you can import them at an organisation-level

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Question

Answer

If there are 00 prefixes in the CSV file that don’t display when you open the CSV file in Excel

https://community.spiceworks.com/topic/270336-saving-as-csv-and-keeping-leading-zeros  

Info

Importing contacts via CSV is only compatible with Classic Contact Forms. If your organisation uses Custom Forms for Contacts, you will have to import your contacts via the API. You can do this using:

Contact helpdesk@makerble.com for guidance on how to action either of these options.